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Case Analysis 3

Scenario 3

Company Z had preformed a full analysis of where in India they wanted to open up operation. They chose a location which had ample human resources for their type of business. They hired a team and successfully grew the team to 60 people in six months. Their second stage of expansion was to grow the team to 200+ people over the next eighteen to twenty-four months. The 2nd stage of growth was stumbled because the Managers whose vision for the expansion into India decided to take another opportunity.

What Resulted?

With the departure of a critical person the team lost focus. The person that took over the project did not share the same passion for the expansion into India, causing a lot of uncertainty for the team in India and in the US.

The team that had been setup in India started looking for other opportunities and some people left.

The local US team found projects getting delayed as counterparts in India left projects and additional resources were not added as expected. This caused frustration.

What could the company have done?

It is impossible to plan for every risk however some action should have been taken :

  1. Fast communication to all the team. Confidence and moral is critical. Until the company had made any decision to change focus the team should have continued to communicate the existing plan.
  2. Utilized partners to fill positions that had become vacant and fill critical positions for projects.
  3. Reevaluated its commitment to expansion into India. This would involve using its current team members and external consultants.